The Organizational Structure of Hotels
Hotels are a type of lodging where people can stay overnight. Typically, hotels provide free parking for their customers. The 1960s saw the introduction of budget hotels, which provided basic facilities at half the cost of full-service hotels. As time went on, budget hotels grew into large national and international chains. Organizational structure in hotels sets out the roles and responsibilities of various people within the organization.
Organization structure of a hotel
The organizational structure of a hotel shows the division of duties and responsibilities among its different departments. The topmost position is the general manager, who manages all other departments. Below him are the micromanagers and deputy managers. Other departments include the front office manager, food manager, and hr manager. The hierarchy in a hotel varies according to the size of the establishment.
Each department is responsible for specific tasks. The sales and marketing department performs promotional activities, maintains public relations, and develops publications. This department also negotiates with travel agents. The large marketing department is further divided into separate divisions based on their responsibilities. These departments report to the general manager and the directors of the hotel.
In a small hotel, the operations team may assign responsibilities to different department heads. For instance, the front desk manager is responsible for customer service, housekeeping is responsible for cleaning, and marketing is responsible for sales and marketing.
Functions of the purchasing department in a hotel
The purchasing department is an integral part of any hotel, as it oversees many different hotel functions, including sales, marketing, and personal relations. The purchasing manager reports to the hotel’s financial controller, and he or she is responsible for procuring departmental inventories and food and beverages. The purchasing manager also oversees vendors, and makes sure the quality of each item meets specific standards.
Procurement is a very specialized area of hotel management, and it requires specialized skills. It’s not a job that can be outsourced, so hotels invest a lot of time and money into training their personnel. Procurement specialists are often promoted to management positions as a result of their abilities.
Procurement officers oversee the buying activities, which include evaluating the need and size of an order. These professionals then work with supply agents to implement their responsibilities. They negotiate prices and find alternate vendors, and they can also get bulk discounts. In addition to overseeing purchases, the purchasing department is responsible for preparing and sending reports on expenditures.
Cost of a stay in a hotel
The cost of a hotel stay can vary dramatically. Many hotels offer discounts to loyalty members, so you may qualify for lower nightly rates when you sign up. Other incentives for signing up include discounts on car rentals and meals. These programs are designed to keep you coming back. However, it’s important to remember that your credit status can influence your ability to rent a hotel room.
You may be surprised to learn that hotel room rates fluctuate on a daily basis. While some hotels charge as little as $160 for a month, others can be as high as $2800. If you’re looking to stay for a longer period, you may want to look into extended-stay hotel rates. These costs vary greatly, depending on the city you choose and the chain of hotel.
In addition to location, cost may also vary by room type and view. A suite can be significantly more expensive than a standard single room with a queen-sized bed. Similarly, a five-star hotel will be more expensive than a two-star hotel.
Impact of the coronavirus pandemic on the hotel industry
The recent Coronavirus pandemic has impacted the hotel industry in a number of ways. First of all, the pandemic has affected staff members, including managers. Many of these employees have been sick or had family members infected by the virus. It is important to provide support to these employees to help them recover and continue working as soon as possible. Also, hotels should invest in high-performance work systems to ensure employee productivity.
The hotel industry is facing a number of challenges from the coronavirus outbreak, including decreased guest numbers. A survey conducted by the hospitality trade association KHN showed that hotels, bars and cafes could lose up to 33% of their 2020 revenue because of the pandemic. This is a significant impact that could cause many hotels to close.
The study also found that a significant number of hotel staff had their hours of work altered or their salaries reduced as a result of the crisis. As a result, hotel workers should develop networks to help them recover. Furthermore, they should change their working hours to improve customer service and health and safety, and modernize their communication channels.
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